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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Merry Biddle

July 29, 2025

5  out of  5
rating by Merry Biddle
"Russ is the best agent and person. He is professional, empathetic and a great listener. Mark helped me add my new car and was so patient, efficient and so nice! Recently, Kelsey did some changes on my policies for me right away, and is super nice! Great energy! This Team has my A+ Rating! Thank you all for your help!"
We responded:
"Merry, Thank you so much for trusting us with your insurance needs and for your wonderful A+ rating! Each member of our team takes great pride in assisting you with every aspect of your coverage. We truly appreciate your support and look forward to continuing to serve you in the future. - Russ"
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Jesse Stonewood

July 26, 2025

5  out of  5
rating by Jesse Stonewood
"Sawyer Mitchell at Russ Wimmer's office is awesome to work with. He is very informative and made the process of upgrading the insurance on our daughter's car super easy!"
We responded:
"Jesse, Thank you for taking the time to share your experience! We're delighted to hear that Sawyer made upgrading your daughter's car insurance a breeze. We appreciate your trust in our team and are always here to help with any of your insurance needs! -Russ"
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Shannon H

July 24, 2025

5  out of  5
rating by Shannon H
"I had a very positive experience being helped by Ava today. She was kind and friendly, as well as patient with my questions and understanding of my concerns as we were working through policy updates together. She made me feel very comfortable throughout the entire process and I would highly recommend working with her."
We responded:
"Shannon, Your feedback and recommendation means a lot to us, we’ll be sure to pass along your kind words to Ava. It’s wonderful to know she made you feel comfortable and supported throughout the process. If you ever need further assistance, please don’t hesitate to reach out! -Russ"
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edwards13ss

July 23, 2025

5  out of  5
rating by edwards13ss
"Josh was super helpful in explaining the diffrent policies and helped me switch and save money."
We responded:
"We appreciate your business! It is always great to hear that Josh was able to help explain your options and find you savings on your policy. If you ever need any further assistance, please don't hesitate to reach out. -Russ "
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Brian M

July 22, 2025

5  out of  5
rating by Brian M
"Kristen, Russ, and the crew are awesome. I always get everything I need immediately, if not sooner!"
We responded:
"Brain, We’re thrilled to hear that Kristen and the team have provided you with such prompt and helpful service. Your satisfaction is our top priority, and we truly appreciate your kind words and support! - Russ"
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Carol Valentine

July 19, 2025

5  out of  5
rating by Carol Valentine
"We've had plenty of clear communication, helpful tips, and general encouragement from Sawyer thus far, as well as a very good bid. The process is not complete, but so far it's perfect."
We responded:
"Carol, We're delighted to hear that Sawyer has offered useful advice and supported you throughout the process. It’s wonderful to know that everything has been smooth so far. We’re excited to continue working with you and are committed to making sure the rest of the project is just as positive. -Russ"
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kk50

July 16, 2025

5  out of  5
rating by kk50
"Left a review awhile ago, but just thought I would come on and update. Still with State Farm and they still have the best customer service team. They are always so helpful and I've never had a bad experience. Sawyer Mitchell helped me today to make some changes and was very quick and helpful getting everything taken care of. I am very appreciative for the amazing service. These guys go above and beyond for customers and I was left with a feeling that had no doubt in my choice to switch from my previous who I was insured 9 years with."
We responded:
"Thank you so much for taking the time to update your review and share your continued positive experiences with us! We truly appreciate your loyalty and are thrilled to hear that Sawyer has been so helpful. It means a lot to know we’ve earned your trust. Thanks again for being such a valued part of our State Farm family! -Russ"
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rick lansdown

July 16, 2025

5  out of  5
rating by rick lansdown
"I don't usually post a review about things but I thought it would be a good idea to do this one. Sawyer helped me on getting me my policy papers and id cards in a very quick response time which was greatly appreciated. He also answered the phone quickly and is very friendly to talk to on the phone which is again a very nice thing. Thanks for all your help."
We responded:
"Rick, Thank you so much for taking the time to share your experience! We’re thrilled to hear that Sawyer was able to assist you promptly and provide such friendly service. Your feedback means a lot to us, and we’re glad we could make the process easy and efficient for you. - Russ"
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Krystal Morales

July 16, 2025

5  out of  5
rating by Krystal Morales
"I can’t say enough great things about Mark Crumley at State Farm! From the moment I reached out, Mark was professional, responsive, and incredibly helpful. He took the time to explain everything clearly, answered all my questions with patience, and made the entire process smooth and stress-free. We ended up adding an additional insurance we were not currently carrying. It’s rare these days to find someone who genuinely cares about providing excellent service — but Mark does. He went above and beyond to make sure I had the right coverage for my needs, and I never once felt rushed or pressured. You can tell he takes pride in what he does, and it shows in every interaction. If you’re looking for someone who’s knowledgeable, friendly, and truly dedicated to helping you, look no further than Mark Crumley. He’s an absolute asset to State Farm and someone I’ll continue to trust with my insurance needs. Highly recommend!"
We responded:
"Krystal, Wow, thank you so much for this fantastic review! We’re so glad to hear Mark made your insurance journey smooth and stress-free. Your kind words truly capture what we strive for. We’ll be sure to let Mark know he’s making great waves with his service. If you ever need help or have new questions, Mark and the team are just a call away - ready to help, with a smile. - Russ"
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Zoey Spiker

July 11, 2025

5  out of  5
rating by Zoey Spiker
"The team here is always so easy to work with and incredibly helpful! Mark helped me find a price I was comfortable with, answered all my questions, and made the conversation fun! Very happy to have an insurance company who truly has my back 😊"
We responded:
"Zoey, We’re thrilled to hear that Mark and our team made your experience enjoyable and stress-free. Making insurance easy, helpful, and even a little fun is what we aim for! We truly appreciate your trust in us and are always here to have your back whenever you need us. Thanks for being part of our insurance family! 😊 - Russ"
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lisa

July 9, 2025

5  out of  5
rating by lisa
"I've been a customer with state farm for many years and recently had to add a vehicle. Sawyer was great and got me the best deal. Thank you"
We responded:
" Lisa, We’re thrilled Sawyer could steer you toward the best deal for your new ride. Thanks again for trusting us to keep you covered—here’s to many more smooth miles ahead! -Russ"
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Bob Eury

July 7, 2025

5  out of  5
rating by Bob Eury
"I have found Russ and Ava to be very informative and helpful in whatever insurance needs or questions we may have. I highly recommend them."
We responded:
"Bob, We’re thrilled to hear that you’ve had a positive experience with Russ and Ava. Providing helpful and informative service is always our goal, and we truly appreciate your trust in us! - Russ"
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Elizabeth Rochon

July 1, 2025

5  out of  5
rating by Elizabeth Rochon
"I experienced quick responses and was given a multitude of helpful information when working with Mark at Russ Wimmer’s office. Service was wonderful as it has always been for my family!"
We responded:
"Elizabeth, Thank you! It’s wonderful to know that our service continues to meet your family’s needs. We truly appreciate your trust and loyalty—please don’t hesitate to reach out if you need anything in the future! - Russ"
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Lorella Gillis

June 30, 2025

5  out of  5
rating by Lorella Gillis
"We are moving to the area and had to insure our home and vehicles. Working with Mark, has been a complete pleasure. Hopefully we will never have to use our policies, but the process of getting insurance was swift and easy. Thanks, Mark!"
We responded:
"Lorella, Moving can be a whirlwind, and we're thrilled that Mark could make the insurance part feel like a breeze. Welcome to the area, and don’t hesitate to reach out if you need anything else. We’re here for you! - Russ"
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Austin Roy

June 28, 2025

5  out of  5
rating by Austin Roy
"Sawyer was very helpful"
We responded:
"Austin, Thank you for taking the time to share your experience! We’ll be sure to pass along your kind words! If there’s anything else we can help with, we’re always here. - Russ"
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Mel R

June 27, 2025

5  out of  5
rating by Mel R
"Sawyer did a great job helping us get set up with auto and home insurance!"
We responded:
"Mel, We're thrilled to hear that Sawyer was able to help you get set up with your auto and home insurance. We appreciate your trust in us and are always here if you need anything in the future! - Russ"
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Megan Thompson

June 27, 2025

5  out of  5
rating by Megan Thompson
"I have had the amazing pleasure of working with Sawyer on a policy with our joint client, and to say that they have surpassed my expectations is an UNDERSTATEMENT! They were so efficient and able to create a policy perfectly tailored to our client. I highly recommend them for ANY type of insurance needs. We will be working together again, soon!! Thank you for everything =)"
We responded:
"Megan, Thank you so much for your wonderful review! It was a pleasure working with you as well. We truly appreciate your trust and recommendation, and we’re looking forward to working together again soon! - Russ"
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James Lundgren

June 24, 2025

5  out of  5
rating by James Lundgren
"Thanks for the fast service."
We responded:
"Hi James, thank you for the 5 stars! It's a pleasure working with you - Russ"
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Sean Connolly

June 23, 2025

5  out of  5
rating by Sean Connolly
"Been with Russ for many years. Just made a change to my policy and Sawyer was super helpful and quick!"
We responded:
"Sean, Thank you so much for being a loyal client over the years! We're thrilled to hear that Sawyer was able to assist you promptly and efficiently. Providing excellent service is always our top priority, and we’re glad Sawyer was able to deliver that for you. If you ever need anything else, don’t hesitate to reach out. We appreciate your continued trust in us! - Russ"
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Doug Cox

June 23, 2025

5  out of  5
rating by Doug Cox
"Russ and his staff have been great to work with. I have my business, homeowner and auto coverage here and it has been a great experience! Kelsey has been very helpful dealing with my commercial policy!"
We responded:
"Doug, Thank you so much for taking the time to share your experience! We're thrilled to hear that we have been able to provide you with great service. We're so glad Kelsey has been able to assist you with your policy needs. We're here anytime you need assistance. Thank you for choosing us! - Russ"
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Ken Stringer

June 20, 2025

5  out of  5
rating by Ken Stringer
"Kristen did a great job in sending me the information I needed!"
We responded:
"Ken, Thank you for your feedback, it means so much! We're so glad to hear that Kristen was able to provide the information you needed promptly and effectively. If there's anything else we can assist you with, don't hesitate to let us know! - Russ"
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Nancy Bittering

June 19, 2025

5  out of  5
rating by Nancy Bittering
"Kelsey is amazing. Quick to get me COI's for the companies that we work for. She deserves props!!!"
We responded:
"Nancy, Thank you for sharing your feedback! We're so glad to hear that Kelsey has been able to assist you quickly and efficiently. Your recognition means so much to Kelsey and our team, we’ll be sure to pass along the well-deserved props! -Russ"
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Savana Dichter

June 10, 2025

5  out of  5
rating by Savana Dichter
"I had such a great experience with Sawyer. It was an easy process and he was very friendly. Thank you so much!"
We responded:
"Savana, Thank you so much for your kind words! We're thrilled to hear that you had a great experience with Sawyer and found the process easy and enjoyable. Your feedback means a lot to us, and we'll be sure to share it with Sawyer. We look forward to helping you again in the future! Russ"
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Marlene S.

June 6, 2025

5  out of  5
rating by Marlene S.
"I was pleasantly referred to State Farm at Russ Wimmer office a few months ago and I am glad I went. Nice office of intelligent and efficient people who genuinely care about their patrons. I bundled both home insurance and car insurance and saw a huge difference in the cost of premiums I needed to manage. Thank you !"
We responded:
"Marlene, Thank you for your kind words and for trusting Russ Wimmer's State Farm office with your insurance needs! We're thrilled to hear that you had a positive experience and found our team to be both caring and efficient. It's great to know that bundling your home and car insurance made a significant difference in managing your premiums. We're always here to help and support you—thank you for allowing us to serve you! Russ"
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Sara Bechtold

June 6, 2025

5  out of  5
rating by Sara Bechtold
"Mark C helped me set up my renters insurance policy for a new move. He was extremely helpful, friendly, and was very efficient in setting up my account! Super thankful for a smooth and easy experience!"
We responded:
"Sara, Thank you so much for sharing your positive experience! We're thrilled to hear that Mark provided such outstanding assistance in setting up your renters insurance policy. It's wonderful to know that he made the process smooth, efficient, and enjoyable for you. If you ever have any questions or need further support, don't hesitate to reach out. Best of luck with your new move! Russ"